Privacy Policy

CONFIDENTIALITY DECLARATION SECTION 1 - WHAT DO WE DO WITH YOUR PERSONAL INFORMATION? When you buy something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we automatically receive your computer's IP address in order to provide us with information that helps us get to know your browser and operating system better. Email Marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. The sender of all marketing emails Berkey Waterfilters Limited accepts no responsibility for any errors, misspellings or omissions in the content of marketing emails sent to our customers. All emails and personal information are private and please notify the sender immediately by email if you have received an email in error and delete this email from your system. SECTION 2 - CONSENT How do I get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting and using it for that specific reason only. If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent or we will give you the opportunity to say no. How can I withdraw my consent? If, after registering, you change your mind, you may withdraw your consent to us contacting you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info @ berkey or by calling us on +33 1 7277 4313. SECTION 3 - INFORMATION TO BE PROVIDED We may disclose your personal information if we are required to do so by law or if you violate our terms of use. SECTION 4 - SHOP Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases, and the general Shopify app. They store your data on a secure server behind a firewall. Payment : If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted using PCI-DSS (Payment Card Industry Data Security Standard). Your purchase transaction data is only stored for as long as necessary to complete your purchase transaction. Once this step is completed, the information relating to your purchase transaction is deleted. All direct payment gateways adhere to standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more information, you can also read the Shopify Terms of Service here or the Privacy Statement here. SECTION 5 - THIRD PARTY SERVICES In general, the third party providers we use collect, use and disclose your personal information only to the extent necessary to enable them to provide the services they provide to us. However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase transactions. For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be handled by these providers. In particular, keep in mind that some suppliers may be located or have facilities located in a jurisdiction different from yours or ours. Thus, if you choose to proceed with a transaction that involves the services of a third party service provider, then your information may be subject to the laws of the jurisdiction in which that service provider or its facilities are located. For example, if you are located in Canada and your transaction is processed through a payment gateway located in the United States, the personal information you used to complete that transaction may be disclosed under United States law, including the Patriot Act. Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this privacy policy or our website terms of use. . Connections When you click on our store links, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Google Analytics: Our store uses Google Analytics to help us know who is visiting our site and what pages are being viewed. SECTION 6 - SAFETY To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the Internet or of electronic storage is 100% secure, we follow all PCI-DSS requirements and implement other generally accepted industry standards. We do not store credit card details and we do not share customer details with third parties. ” SECTION 7 - WITNESSES Here is a list of the cookies we use. We have listed them here so that you can choose whether or not you want to refuse cookies. session_id, unique token, sessional, sessional, allows Shopify to store information about your session (referrer, landing page, etc.); shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider's internal stats tracker to record the number of visits; shopify_uniq, no data held, expires midnight (relative to visitor) of the next day, counts the number of visits to a store by a single customer.cart, unique token, persistent for 2 weeks, stores information about your content basket ; secure_session_id, unique token, sessional storefront_digest, unique token, unique token, undefined If the store has a password, this is used to determine if the current visitor has access. PREF, persistent for a very short time, defined by Google and tracks who visits the store and from where. SECTION 8 - AGE OF CONSENT By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site. SECTION 9 - CHANGES TO THIS PRIVACY POLICY We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect as soon as they are posted on the website. If we make any material changes to this policy, we will notify you here that it has been updated, so that you know what information we collect, how we use it and under what circumstances, if any, we use it and / or disclose them. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you. QUESTIONS AND CONTACT DETAILS If you would like to: access, correct, modify or delete any personal information we hold about you, file a complaint or simply obtain more information, contact our Privacy Compliance Officer at info @ Berkey Waterfilters PTE LTD / Berkey Waterfilters France / Berkey Waterfilters Germany UEN registration number 201943935C